DaaS solutions for small businesses
Supporting a remote workforce has become a real challenge for businesses that don’t host the technology or haven’t made the cloud migration journey with a trusted provider outsourcing their DaaS or SaaS solutions as a third-party vendor. Small businesses are particularly vulnerable in this instance since keeping employees flexible and secure from security breaches, without expert governance of their remote desktops, can be a real issue from a maintenance and infrastructure monitoring perspective.
As we are steadily moving further towards remote operations with the help of solutions such as DaaS, there will be an even bigger wave of migrations to the cloud and many more questions to be asked. It is no longer a matter of whether you should move to the cloud but it is about finding the best solution and making sure you align with your provider’s approach. Do they have the capacity to offer you enough data storage? Is there sufficient maintenance provided as part of the service and will you be able to operate all of your applications seamlessly? These are just three of many questions you should be asking yourself when choosing a solution or partnering with a provider that maybe fails to respond to your needs from the get-go.
How to choose the right DaaS solution?
DaaS provider expertise
This is undoubtedly the first and foremost question you should be asking when inquiring about a DaaS solution by a third-party company such as we-IT. Is the cloud provider specializing in Desktop-as-a-Service or are there many more services in their portfolio and lesser focus on cloud desktop from looking at their website and background? You can always ask for verification of their competencies to make sure that the company is legit and what they do is compliant with the highest industry standards currently. If you decide to outsource a DaaS solution running on Microsoft Azure platforms such as what we offer at we-IT, you can easily check whether your provider meets these technical requirements and inquire more information about the solution and how it is deployed.
Security levels of DaaS solution
Desktop-as-a-Service should always be more secure than using a fleet of PCs without the necessary cybersecurity precautions. The internet is getting more overpopulated with malicious threats by the day as the number of remotely operating businesses is continuously growing over time. Thus, making sure that your business is safe to work over the internet is a consideration for anyone that hasn’t yet moved to the cloud or they have a solution that promises high back and front-end security. It is ok to ask your provider about the protocols they use and the redundancy they guarantee to keep your workstations secure at all times.
It’s important not to forget in this whole journey as you move to the cloud that your employees are one of your main considerations. You don’t want a solution with a highly complex interface or one that requires routine configurations by the end-users to make sure all functions are in check. Ideally, you want a simple, yet highly secure desktop environment that requires no technical skills or steps from your employees to complete as they do their day-to-day tasks. If you find a solution that takes from your employees to make changes on the front end, you should bear in mind that this may increase the human error factor in your online operations and compromise your security.
Migration, deployment, and hidden fees
Another important consideration for businesses should be the overall process of deploying and managing your cloud desktop environments. At the end of the day, this is the entire operations you are handling over to a third-party company and you want to be a hundred percent sure that your business is in safe hands. Finding a trusted provider also means that the DaaS solution they offer to you is fully streamlined and ready to use by all employees from anywhere. This is why you need to check with your cloud vendor how they manage the migration and deployment processes as well as what is their approach to troubleshooting issues with regards to infrastructure and interface. Be sure to inquire about how much the entire process will cost and not just the pay-per-use model. Providers often overadvertise their DaaS solutions as cost-effective by not disclosing the entire fee from the start.
What is the best way to make your solution work for you?
Very often, businesses stumble across a cloud provider and get disappointed that they don’t meet their requirements in an instant. A DaaS solution sometimes needs negotiating and customization to make sure it works for your purposes. Whether your provider decides to work along with your framework and find a middle ground that suits both their client and their technical staff is up to the individual vendor. What’s important for you is to recognize your individual needs as a business and find what suits you best without compromising on price, functionality, or security.
We advise future and existing customers to communicate their needs at all times and to stay informed with the features and overall efficiency of their Desktop-as-a-Service solution. By choosing to outsource your IT environment you will not be managing your infrastructure directly but there are numerous ways you can stay on top of your operations and make sure that all of your systems are in check at all times.