To work effectively, you need a computer system that works well. Today, for many small and medium-sized businesses, this means using an external service provider, who takes care of hardware and application maintenance, allowing employees to focus on what they do best. Ideally, it is best to call on an IT support company like we-IT GmbH that will draw up a customized IT maintenance contract for you.
Advantage n°1: benefit from the support of a true partner
Each company has different practices, needs, constraints, and objectives. The only way to benefit from a maintenance that fully meets your needs is to take advantage of a customized IT maintenance contract. In general, opting for a local IT intervention company, on a human scale, is the best warranty to benefit from an adapted contract: it will be the result of a real collaboration.
Advantage n°2: take advantage of an audit of your IT system
In order to offer you customized specifications, the best IT service providers carry out an audit of your IT system. we-IT GmbH, with this step allows you to identify possible vulnerabilities, evaluate the system’s performance, find out if certain hardware and software are obsolete, and get an overall view of the system. we-IT GmbH like your IT partner will then be able to define your needs very precisely and provide you with personalized advice. The relationship you have with use is essential.
The relationship you have with your service provider is essential.
Advantage n°3: choosing your services
By choosing the custom-made, you can select the services included in the requirements. we-IT GmbH offer you corrective and punctual IT maintenance contract, or choose, in addition, preventive maintenance, which requires long-term support. Like a good IT partner for your company, you will be able to choose the best solution for your needs.
You will also be able to choose between a ticket-based IT support, via a help desk, or a fixed price, or between remote support or on-site interventions… or combine the two, if it is more relevant for you. The specifications can also specify an obligation of result, the methodologies used by the service provider, or your time, environmental or security constraints.