You are probably fairly familiar with Desktop-as-a-Service (DaaS) by now and you have some questions about the solution before you are fully ready to migrate your data to the cloud. We created this blog to address these questions and resolve any of your doubts regarding DaaS.

A lot of providers online discuss the benefits of the solution to your business instead of addressing its functions directly, from a more practical viewpoint. In this blog, we are answering the most common questions and how Desktop-as-a-Serivice works on the front end. This will hopefully paint a better picture of cloud-hosted virtual desktops and you will be more prepared to address certain concerns at different levels in your business.

4 Common DaaS-related Questions?

Does every employee need separate customization of their desktop environment?


A lot of small businesses have already realized the benefits of DaaS over VDI when it comes to outsourcing their entire IT infrastructure, including storage capacity, back-end management, and maintenance from a third-party provider. In the world of desktop virtualization, there are typically two types of environments, which would allow or restrict the user from making changes on their desktops. These are known as persistent and non-persistent desktops, based on the access capabilities the user has when starting their session. With non-persistent desktops, the system clears out all information once the session is closed by the user. This means that you will lose local data but the service will be more secure and you won’t have to pay for resources that are not used. These types of desktops are utilized in pay-per-use models and they won’t allow the user to customize their desktop environment. It goes the opposite way with persistent desktops, which require more storage capacity and greater customization for the individual user. So, to answer this question, your employees won’t be cramped with new responsibilities and tasks to set up or make changes on their desktop environments, as it is all handled by the back-end teams of we-IT.

Can users access applications from a cloud desktop environment?


This is a common question that pops up in our industry and the answer is- Yes, they can! Cloud desktop environments like DaaS are made to serve the individual needs of every business, regardless of the type of software they use or the number of applications they need access to on a daily basis. The majority of cloud clients require custom ERP and CRM systems on their desktop environments, which a cloud provider can deploy to your desktops as part of your service package. Depending on the individual needs of the customers, we provide solutions that respond to their unique requirements. Microsoft 365 Office suite and other common management tools are typically part of your DaaS plan without adding to your pre-agreed costs. If you have in-house software and applications that require more computing power, then we can provide you with a consultation and a bespoke solution that should ideally match your needs front and center.

What are the devices that my end-user can utilize with DaaS?


The answer to this question is rather simple. DaaS is revolutionary not only for its high availability as a solution but also for the flexibility it gives to users to access their desktop environment from any device. Yes, any. Whether the employee prefers to work from a laptop, tablet, or another smart device, they could get log in with their DaaS credentials just by loading a browser. This is enough to open a session, allowing the user to access their suite of applications remotely. Once again, this model works perfectly in the context of security as all data is encrypted end-to-end and the service provider is looking after the performance of each desktop session in case of cyber threats and unusual behavior.

How do I know that the desktops my employees are secure enough?


This is a question we’ve discussed in much greater detail in previous blogs. Desktop-as-a-Service has been well-established in the marketplace by now as a safer alternative than traditional desktops, and the majority of on-premise solutions. Cloud computing is groundbreaking in many ways and network security is one of them. In general, the cloud is built to serve the purpose of the internet, and threats are detected and prevented in real-time by using the latest advancements in the field. It is also a vast hub for cybersecurity experts to exchange information and innovations, which work in line with the best data protection tools currently in the marketplace. This makes DaaS a perfectly secure option for employers and employers that is easy to utilize and cost-effective for businesses of all sizes.


In this blog we discussed four of the most common questions we receive from new customers before they make a move to the cloud.

If you have more doubts and concerns about our cloud desktop solutions, feel free to get in touch with us and we will get back to you in no time!