Working from home became the normal way of operation for a number of companies around the world. Despite the initial dread by many businesses that there will be difficulties with keeping employees engaged and satisfied with their jobs, there were a lot of unexpected benefits that came with remote working.
As we all know by now, there was a massive shift in the workload movement at the start of last year, due to the global pandemic. Because of the imposed local restrictions in most countries, many companies were made to switch to a new work-from-home dynamic for their employees. This caused a big stir at the management level for many organizations because of the risks from data leaks and breaches in the unprotected physical devices of end-users. There were several options for companies that were looking to tackle this issue at the time: choose a cloud provider and outsource your desktop service, provide a fleet of hardware with software for all your employees, build your own in-house desktop technology.
The cloud benefits
It goes without saying that using cloud desktop service was the most flexible and cost-effective choice from all of the three options. What’s more, employees discovered many added benefits to using cloud desktop solutions such as improved organization of employee training, more efficient communication between teams and most importantly, higher employee satisfaction.
Before Covid-19 most companies were doing their training in house in a face-to-face setting. This was soon replaced by online courses and the fast exchange of training and educational materials from trainers to trainees. The companies which hurried into moving to the cloud and using some applications like Microsoft Teams on a regular basis, found a number of benefits soon after. Using a cloud-hosted desktop service allowed all end users easy and reliable access to their desktop workstations without experiencing any latency during training. Solutions like DaaS were allowing employees to attend many different training programs by connecting to the internet and gaining access to the right training channels.
Along with a more extensive training, companies that started using cloud-based services could also personalize their training for their employees’ needs. This made staff training look like a very scalable and flexible function, which was offered within the scope of the cloud desktop services by third-party vendors. Companies could start to make use of intelligent applications for customizing their training materials and the layout of their online learning portals. The result of this change was achieving higher employee satisfaction and many well-tailored training programs for a lot of employees.
Improved problem solving
Before moving to the cloud, many companies reported using outdated procedures between and within teams for communicating their problems and aims. Annual reviews and goals are a good example of a process that companies improved the efficiency of. Previously, employers had to arrange a convenient time for both employees and employers to talk about their feedback on internal processes and make new plans for improvement. This was definitely taking up more time and effort from both parties to arrange to meet spatially in an office environment. By cutting the time spent on arranging meetings and receiving valuable feedback timely, many problems could be resolved on the spot instead of postponing for a future moment in time when everyone can meet.
Retention of talent
The major reason for why women take a longer leave away from their workplaces is looking after their young children. This has always been a problem for some women who were eager to stay in their jobs for longer and pursue the career they have always yearned for. Not being to attend a 9-5 working day for most mothers of young children has always been the reason for talent loss in companies where remote working was not a viable option. The same goes for elderly employees and ones with disabilities who are unable to be in the office building for a number of reasons. Working from home, which was made possible by cloud-hosted services, turned out to be the perfect solution for these employees and many others.
The better accessibility to training materials and other crucial working resources was certainly an important added benefit for employees who appreciate their time and efficiency on processes. The cloud allows team leaders to share information in a centralized place where everyone can have quick and easy access for their reference. Cloud-hosted solutions like DaaS were a great solution for small and mid sized companies who wanted to make it possible for employees to utilize their important applications on a daily basis. Monitoring processes helping the evaluation of staff performance were also made possible thanks to cloud services. Last but not least, the cloud enabled employers to gain a better overview at their internal operations, thus improving and optimizing a lot of them in a quicker and more efficient manner than before.
Overall, cloud hosted services enabled many businesses to improve on their internal processes and boost their employee satisfaction. There was better transparency and a faster exchange of information which was ultimately improving the efficiency of all teams in a company